Data Protection & Privacy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Data Protection Policy

HolaRoof S.L. is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection laws. This policy explains how we handle your information.

Data Controller

Company: HolaRoof S.L.

Registration Number: B22655179

Address: Avenida Teodomiro 19, 03300 Orihuela, Alicante, Spain

Contact: info@holaroof.com

Information We Collect

Contact Information

Name, email address, phone number, and company details when you inquire about our services.

Technical Data

IP address, browser type, device information, and usage data collected through cookies and analytics tools.

Business Information

Details about your business, projects, and requirements when you apply to become a partner or request a quote.

How We Use Your Data

To respond to your inquiries and provide customer support
To process partnership applications and manage business relationships
To send relevant product updates and marketing communications (with your consent)
To improve our website and services through analytics
To comply with legal obligations and protect our business interests

Legal Basis for Processing

Consent: When you provide explicit consent for marketing communications or data processing.

Contract: To fulfill our contractual obligations with partners and customers.

Legitimate Interest: To operate and improve our business, website, and services.

Legal Obligation: To comply with applicable laws and regulations.

Your Rights

Under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data (under certain conditions)
Right to Restriction: Limit how we process your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it will be securely deleted or anonymized.

Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our website and conducting business. These parties are contractually obligated to protect your data and use it only for the purposes we specify.

We do not sell your personal data to third parties.

Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us:

Email: info@holaroof.com

Address: Avenida Teodomiro 19, 03300 Orihuela, Alicante, Spain

Last updated: December 2025